FAQs

General WordPress Questions

What is WordPress?

WordPress is web software for creating blogs and websites. WordPress started out as a blogging platform, but has evolved into a Content Management System (CMS). Whether you want to set up a one page blog or a full blown commercial website, WordPress can handle your needs. For more information about WordPress, head straight to the source: http://wordpress.org.

How does WordPress work, and what are themes?

WordPress is a Content Management System (CMS) that operates solely in the browser. You can very easily install WordPress on your web host; in fact, most web hosts provide an easy option to auto install WordPress for you. Once installed, you simply create new posts and pages that will serve as your site's content.

WordPress themes account for the stylisation of your content, and can be changed through the WordPress Dashboard with just a few clicks. Changing a theme can completely change the way in which your content is presented. WordPress comes packaged with a few basic themes, but you can install new themes to provide your site a look different from other WordPress sites that use the default themes. At Made™, we offer unique themes that can be used on your WordPress site.

How do I install a theme?

Begin a new theme installation by first uploading the theme files. The theme files can be uploaded in one of two ways:

  • FTP Upload:
    1. Unzip the theme.zip file
    2. Upload the unzipped theme folder into the /wp-content/themes/ folder on your server
  • WordPress Dashboard Upload:
    1. Navigate to Appearance > Add New Themes > Upload
    2. Click to browse and select the zipped theme folder (do not unzip the theme files prior to upload)
    3. Click “Install Now” to upload and install the theme

Once the theme is uploaded, activate it by navigating the Themes page (Appearance > Themes), and click to activate your chosen theme.

Account and Pre-purchase Questions

As a member, what do I get?

During the course of your membership you will have access to our entire collection of themes, all theme updates, all new theme releases, design files (All Access Only) and exclusive themes and plugins. You are free to use our products for personal and commercial use on unlimited domains.

Can I use  Made™ themes on WordPress.com?

No, Made™ themes are not available for use on a WordPress.com free hosted account.

Can I try out a theme prior to purchase?

No, we do our best to showcase the themes as we'd see them being used. Keep in mind that if you are trying to decide between themes in the collection, you get access to the entire collection of themes with your membership.

If I'm not satisfied with my purchase, can I get a refund?

We offer a 30-day no-questions-asked refund policy to all customers. If you are not satisfied with our products for whatever reason, then simply let us know within 30 days of purchase and we’ll refund you immediately.

How long does support last?

You have access to support for the entirety of your membership (1 Year for Single & Developer and Lifetime for All Access). As long as you're a member, you are able to access the support forums.

Can I install Made™ themes on multiple sites?

Yes, you are free to use our products on unlimited domains.

Do you support the latest version of WordPress?

Yes, we code our themes to be compatible with the most two recent releases of WordPress. All themes are reviewed to ensure they work with WordPress updates. Also, each theme page lists the minimum WordPress version required for the theme to properly function.

With which browsers are the themes compatible?

We test and support all of our themes in all major browsers. That means our themes will work in Internet Explorer 8, 9 and 10, Chrome, Firefox, Safari, and Opera.

Made™ Theme Questions

Do memberships include the original PSD files?

Yes. With the All Access membership, you get unlimited access to the themes, plugins, support, as well as the original Photoshop files..

What is a PSD file?

A PSD file (a file with .psd extension) is a Photoshop Document file. We use Photoshop to design our themes. We offer the file so that you are able to customize different elements of the theme should you so desire.

Is the the demo data available?

Yes, the demo data is available direct from your Made™ dashboard.

Can I easily translate a Made™ theme?

All of our themes are localized and include default .po and .mo files. These are the files that you can use to easily translate a theme using Poedit. You can also use any one of the translation plugins available from http://wordpress.org to help you in the translation process.

Can I use a theme for a client's site?

Yes. Our memberships are truly unlimited, which means you are free to do with the themes as you like. You are permitted to use them for personal or commercial use as well as to install on multiple domains.

Do Made™ themes work with child themes?

Yes, our themes are 100% child theme friendly. If you are unfamiliar with child themes, a child theme is a theme that inherits the functionality of another theme, which is its parent theme. Child themes are the easiest way to modify a an existing theme. Basically, you modify your child theme, and these changes override the functionality/presentation of the parent theme. This enables you to safely update the parent theme without losing your modified code. To learn more about Child Themes and how to work with them, please visit http://wordpress.org/child-themes.

How do I create a child theme?

Creating a child theme is very simple. We'll use Volumes as an example. First, create a folder (e.g., volumes-child). Next create a new file called style.css in your newly created folder. In this file, you should enter some information to identify it as a child theme:

/*
    Theme Name: Volumes Child
    Description: Child theme for the Volumes theme
    Author: Your name here
    Template: volumes
*/

@import url("../volumes/style.css");

Once you install this theme, you've have a child theme that can be activated. CSS changes can be made by adding CSS below the import of the parent theme's CSS file. This will override the style of the parent. If you want to modify HTML or functionality, simple make the change within a file in the child theme. For more in depth information on working with Child Themes, please visit http://wordpress.org/child-themes.